Important notice: Online Services Temporarily Unavailable

Our online forms and customer portal will be unavailable from 31 March due to year end processing. These services will be back on 2 April. If you need to make a claim for benefits, please email benefits@hertsmere.gov.uk with your details so we can record the date you intended to claim. We are sorry for the inconvenience and appreciate your patience.

Council Tax - Discounts and Council Tax Support

The amount of council tax you have to pay depends on:

  • the valuation band in which your property has been placed
  • the number of people aged 18 or over living in your property (when we calculate your council tax we assume that two people, aged 18 or over, live in most properties).
  • if you are on a low income you may be entitled to council tax support.

Council Tax Support

If your household has a low income, you may be entitled to a reduction in the amount of council tax you have to pay. This is called Council Tax Support.

Apply for Council Tax Support

For housing benefit, please see Making a claim for Housing-Benefit or Council Tax Support.

Council Tax Discounts

Contact information: