New driver licences

You must provide an Enhanced DBS check that is registered on the DBS update service. To obtain one of these for the purpose of holding a Hertsmere Licence you can apply online via our supplier: TAXIPLUS

It is a requirement that your Enhanced DBS is registered on the update service. Taxi plus can assist you with this when you apply. 

You must ensure that you provide a copy of your DBS to us as soon as you receive it. 

You will need to prove your identity by providing us with a number of identity documents. This is used to verify that you are who you say are, allow us to ensure you have the right entitlements and carry out the relevant criminal record check.

 The easiest set of documents to provide us with are:

1. Passport / Biometric residents permit
2. DVLA driving licence
3. A bank statement or utility bill issued within the last 3 months.

 There are however other documents we can accept if you do not have the above, such as a birth certificate or an immigration document. View a full list of acceptable identification documents. 

You must provide two full colour passport sized photographs that reflect your current appearance, clearly show your face against a pale background. Glasses or headwear of any kind should not be worn.

You must provide a certificate confirming that your standard of driving is suitable for conveying members of the public around in your vehicle. You can undertake this assessment by booking with one of the following authorised providers:

          Taxi assessment - Diamond Advanced Motorists

         Taxi Driver Assessments - Green Penny 

We have approved both providers as competent to assess its drivers and does not recommend one over the other. Applicants should choose which provider is most suitable for them. There are two types of assessment provided by both companies.

1. Standard (all drivers) and
2. Enhanced (drivers of wheelchair accessible vehicles only).

The Enhanced assessment is the same as the standard one but with an additional wheelchair assessment. If you intend to drive a WAV or a  Hackney Carriage you will need to pass the enhanced assessment. However, the wheelchair assessment can be done separately should you chose to drive a wheelchair accessible vehicle at a later date.

You must complete a safeguarding course. The course is undertaken virtually via zoom and a certificate is produced upon completion of the course. The content includes training on ‘safeguarding’ issues such as Child Sexual and Criminal Exploitation, Human Trafficking, Modern Slavery and Domestic Abuse, identifying adults at risk and other vulnerable people.  The nature of a licensed drivers role in society means that they may convey passengers who are not only vulnerable but in danger. By knowing what warning signs to look out for, licensed drivers can  help save lives.

 The course length is around three hours, it is conduct online as part of a virtual classroom with other applicants. There is a fee payable directly to the service provider and you should contact them for more details. 

You can book this with one of our service providers

 Blue Lamp Trust - Safeguarding

 Taxi Safeguarding Course - Green Penny

If you have not held a DVLA licence for three years or your licence has not been issued in by the DVLA you may still be allowed to apply but should contact us first by email: licensing.taxis@hertsmere.gov.uk 

When completing your application you will need to provide a DVLA share code which you can obtain here:  View or share your driving licence information - GOV.UK (www.gov.uk)

The majority of licensed drivers are self-employed and therefore you must be entitled to work in the UK as a self-employed person. To prove your right to work you are encouraged to obtain a share code online from the government website: Prove your right to work to an employer - GOV.UK (www.gov.uk)

 If you are not able to obtain a share code, or you are a British or Irish citizen, you will need to provide documentary proof. If you do not have the right to work as a self-employed person in the UK and wish to be licensed to work as an employee of a business, further information such as contracts and proof of tax and national insurance contributions from the employer will be needed.

If you have spent six months or more resident in any country outside of the UK you must provide us with a certificate from that country confirming whether or not you committed any criminal or driving offences in that country.  You can find out how to obtain this from this government website: Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)  

You must have a DVLA group 2 medical certificate completed by your own registered GP. The certificate needs to be completed within one calendar month of your application. The form can be downloaded here: Medical Examination Form

 You should book an appointment with your GP and take this form to them. We will consider the certificate to only be valid if dated within 1 calendar month of the date you submit your application.

Once you have submitted a complete and valid application we will take the information you have provided and apply for an enhanced criminal record disclosure from the Disclosure and Barring Service (DBS). The DBS certificate will be issue to you and you must provide that certificate to us within one calendar month.

You must also register the certificate on the DBS update service. www.gov.uk/dbs-update-service .

 We may be able to accept a certificate that you have already registered on the update service, provided you can give to us the original copy of that certificate.

Once we have received your application we will arrange for an interview with you where we will confirm your identity and seek to establish that you are suitable to work as a licensed driver. We will do this by asking you a series of questions to assess if you have sufficient understanding of the rules and conditions that will be applicable to you as a licensed driver and a sufficient level of English speaking and listening skills. This interview is an informal way of assessing your knowledge without requiring applicants to sit a formal knowledge test.

• Private Hire Driver Conditions
• Vehicle Licence Conditions

Please e-mail licensing.taxis@hertsmere.gov.uk. 

You may also call the Council's general switchboard and ask to be put through to the Licensing team. However, we receive a large number of calls and often cannot deal with your query without checking other documents. It therefore saves you time by emailing us with your query. Please do not email asking for us to call you as without knowing what it is about we may not be able to resolve your query with one call.

We aim to grant a licence within 5 working days of a complete and valid application. 

However we cannot control how long your DBS takes or how long it takes to obtain an appointment with a GP, or to do the Driving or Safeguarding course. You are advised to book all of these as soon as possible. 

We  have a policy which sets out our considerations.  Any conviction (even if spent) must be declared to us. When considering individuals with convictions we will look at the nature of the offences, the number of offences and the time that has passed since they were committed. 

Individuals who pose any danger to the public, such as those with convictions for serious violent offences or sexual offences, will not be licensed. 

You will need to pass a driving test before we licence you. Drivers with 6 DVLA points or fewer will normally be granted a licence if there are no concerns following their test or previous history. 

Drivers with 9 points may be granted a licence if there are mitigating factors that we consider reasonable to allow us to depart from our policy. 

A history of endorsements may prevent a licence being granted 

If your DVLA licence was revoked for Totting up we may licence you once a year has past following the return of your DVLA licence - provided you have no further offences.

If your licence was revoked due to drink driving, dangerous driving or similar we may not licence you until some considerable time has past since the return of your licence. Serious matters will however result in no licence being granted.