Annual Canvass

You will be contacted every year to find out if there have been any changes to who is living at your address.  If there are changes, you must provide the information requested.  The purpose of the canvass communication is to confirm who lives at your address. This means we can invite other residents, including any 16 and 17 year-olds, to register to vote if we need to.

Any new names provided on the form will allow us to send a separate individual registration form to those in your household who are not yet registered. If any names are crossed out, it will allow us to remove anyone who no longer lives in the property

The best way to respond is online by following the following website;

www.elecreg.co.uk/hertsmere

First, you will need both parts of your security code and your postcode. You can check and amend the details of your household by following the directions on the webpage.

NOTE: The annual canvass refers to the household as a whole. If an elector is added or amended on the canvass response, you can add basic details on their behalf but only they can input full details. Once the response has been processed, we will send all additional electors an invitation to register, which they must complete themselves.

The best way to respond is online by following the below website, even if you have received a physical form;www.elecreg.co.uk/hertsmere

The form will detail what you need to do next however, there are different forms to be aware of;

• CF (canvass form), You must respond to a CF form so Electoral Services know that your details are still correct and so they do not send you any further forms.
• CCA (canvass communication A) this letter is for households where we think the information may still be the same. If you have checked and the form is correct, then you do not need to respond.  
• CCB (canvass communication B) this letter is sent to households where we believe there are changes. Even if there are no changes you must respond to this communication following the instructions given.

Please only respond via post if you cannot use the response website, to avoid receiving a call or house visit from a member of our canvass team.

Due to the process of our annual canvass, we may be informed that you no longer live at the property.

We legally have to write to you at your registered household to confirm whether the household response we received was correct or not. If we have not heard from you, the system processes a removal of registration.

If you believe you have received a letter by mistake, please email elections@hertsmere.gov.uk with your full current address and your full name.

We will be happy to correct any registration errors. 

If you have provided your email or mobile number in the past, we are able to send you direct communication to process your canvass response as quickly as possible.

The text message will come from "Elections" and the email will come from the following address; 

electoral.services.hertsmere.borough.council@notifications.service.gov.uk

The canvass communication will advise you to respond on the response website;

www.elecreg.co.uk/hertsmere

To add an elector, simply follow the instructions on the canvass form or response website to add them.

NOTE: you can only add full details if you are the missing elector, otherwise you must only add the basic details. Once we have processed you canvass response, we will send an invitation to register form that must be completed by the new elector.

You can check if you are eligible by following the below link;

www.gov.uk/elections-in-the-uk

If your household is ineligible, it is likely that your canvass form will be blank. However, Electoral Services still need a response from you to confirm that you are still resident (even though you cannot register) and that there are no new people to add. You do not need to include your names on the form, just tick the box in Section 2, enter your nationality and sign the form.

Electoral Services can request information directly from the responsible person for a property, instead of sending a form to the address. Please respond to the request by providing the full names and nationalities of all residents in your properties and confirming whether they are over 76 years old or not. If names are added to the form we will contact that person directly and invite them to register.

The annual canvass is the process of updating the electoral register. Therefore, the canvass response only needs to include those that are eligible to vote or will be soon. (i.e. 17 year olds can be added to the canvass response but won't appear on the register until they are eligible.)

You can check if you are eligible by following the below link;

www.gov.uk/elections-in-the-uk

If you have moved out of Hertsmere but have not updated your electoral registration at your new property, you will still receive canvass communications.

You will need to make the elections team aware that you no longer live at the address and update your electoral registration.

You can update your registration by following this link to the government website;

www.gov.uk/register-to-vote

It takes 24 hours for your response to come to the electoral office and then we process them. If you have submitted a response within that time, then you can disregard the reminder communication.